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email salesaltukcrd.com Telephone 0844 879 4885

CRD Online - Comparison of the Available Packages

The CRD Online Service is available in three different packages: Silver, Gold and Platinum. All the packages are feature-rich and are designed to provide you with the best value for your money, enabling you to significantly reduce the administration workload and save time. The table below provides an overview of the different features available in each of the packages. For the full list of features with explicit descriptions of them, please go to the features tab.

FeatureSilverGoldPlatinum
Number of Checks per YearUnlimitedUnlimitedUnlimited
Multiple User Accounts Included in the Price248
Online Application SubmissionYesYesYes
Instant Online Application ValidationYesYesYes
One-Click Application TrackingYesYesYes
One-Click ISA Adult First RequestsYesYesYes
Accessibility OptionsYesYesYes
Real Time Application OverviewYesYesYes
Fast ID Validation ToolYesYesYes
Address Finder ToolYesYesYes
Advanced Electronic Certificate ManagementYesYesYes
Advanced Notification SystemsYesYesYes
CRD Secure Messaging SystemYesYesYes
Customer HelpdeskYesYesYes
ISA Adult First Results Within 2 Days of Form SubmissionYesYesYes
Online Payment FacilityYesYesYes
Advanced Financial Reporting Tools YesYes
Advanced Statistical Reporting Tools YesYes
Geographical breakdown of application turnaround timesYes
Multi-level access to the system based on the user typeYes

CRD Online - Features and Functionality Available to Our Online Customers

Number of Checks per Year

Our packages are carefully designed to provide you with a great value for your money. Therefore, we recommend that if you are doing a small number of CRB checks per year then our Silver package is for you. However, if you are processing a larger number of applications or would like to take advantage of extra features and added functionality, then we strongly suggest you consider our Gold or Platinum packages.

Online Application Submission

Our system allows you to generate, fill in and submit your disclosure applications fully online. This will significantly reduce the processing time and effort required from you and, furthermore, it eliminates delays encountered due to postal strikes, lost mail, etc.

Instant Online Application Validation

Our advanced validation system will ensure that the applicant cannot submit the unfinished form. The presence of errors will be highlighted to the applicant along with the suggestions of what went wrong and how to correct the errors and achieve an error-free form

One-Click ISA First Requests

Upon form generation, you can specify if an ISA First check is required for the applicant. This minimizes the effort of requesting the checks and also saves processing time, as our system will flag the applications with ISA Check requests as soon as they have been received by the CRB.

Accessibility Options

To make our system as friendly as possible, we have made an extra step. This is why we have developed additional functionality, which allows the user to enlarge the fonts used on the pages and also view our pages in high contrast colour scheme.

Address Finder Tool

To help the applicant with the form completion, we have designed and included a useful address locator tool, which enables the applicant to complete their address history with ease, saving potentially long hours typing in the full addresses. Please note that this tool is only available for the UK addresses.

Fast ID Validation Tool

To aid you with the ID validation process, we have designed a handy tool, which will allow you to pick the correct combination of documents with ease.

ISA registration coming soon and will be seamlessly integrated into the application process

For more information about ISA-registration, please visit our Help pages

Multiple User Accounts Included in the Price

As a part of your deal, you will get a number of user accounts included in the price. It is possible to increase the number of users with access to the system at an additional set up charge.

One-click Application Tracking

Our system incorporates advanced application management tools, which include a One-Click tracking facility. This means that you will know what is happening with any application at any given time at a click of a button!

Real Time Visibility of All Applications

For every application form submitted, you will be able to see the status of the application live from start to finish, allowing you to stay in the know any time, any day.

ISA First Results Available From Within 2 Working Days of Form Submission

It is possible to obtain the results of an ISA First check within just 2 working days from application submission! Please note that although this is a common occurrence, it may take longer for the ISA Adult First check to be carried out.

Advanced Financial Reporting Tools

We understand that if you perform a large quantity of checks per year, you will require advanced reporting tools to allow monitoring of the financial matters associated with the CRB checks. This is why we have a vast range of financial reporting tools at your disposal to allow you to gather and find all the information you require. Our tools include: account statement generation tool, invoicing tool and the tools allowing you to generate various graphs of your financial expenditures.

Advanced Statistical Reporting Tools

To help you manage a vast number of CRB checks and applications made and to review the totals of the past month(s) and year(s), we have designed a series of reporting tools, including graphs and performance indicators, which will allow you to assess the application process and the time scales of average form turnaround, etc

ISA registration coming soon and will be seamlessly integrated into the application process

For more information about ISA-registration, please visit our Help pages.

Advanced Electronic Certificate Management

As we know, certificate management may prove to be difficult to keep on top of, which is why we developed this handy system. This management system allows you to be always in the know, we have developed an advanced electronic certificate management panel, which allows you to see precisely which certificates are in need of attention. Our system will notify you when the certificates are due for destruction and when your staff is due for a re-check according to the time periods specified.

Multi-level access to the system based on the user type

CRD Online system facilitates your organisation's demands for the multi-level access to the secure pages. Available in the Platinum package, you can optimise the distribution of access rights and delegate responsibilities as is necessary.

Geographical breakdown of application turnaround times

To help you manage the disclosure process and enable you to build an overview of the experienced processing times in different areas of the country, we have developed a unique and powerful tool, available via our secure pages.

Advanced Electronic Certificate Management

As we know, certificate management may prove to be difficult to keep on top of, which is why we developed this handy system. This management system allows you to be always in the know, we have developed an advanced electronic certificate management panel, which allows you to see precisely which certificates are in need of attention. Our system will notify you when the certificates are due for destruction and when your staff is due for a re-check according to the time periods specified.

Advanced Notification Systems

To make the process of managing the CRB checks as easy as possible, we have developed advanced notification systems, which will flag up all the urgent matters on your home page.

CRD Secure Messaging System

To ensure that our communication is as secure and efficient as possible, we have integrated a custom messaging system, which will allow you to get in touch with us if the need arises.

Customer Helpdesk

We are more than happy to assist you with any queries you may have via CRD messaging system and phone between office hours.

Online Payment Facility

To enable you to maintain the balance of your account as easily as possible, we have built in an online payment facility into our system. Please note that we will still accept payments by cheques and BACS, although you should be aware that it may take a little while for the balance to be updated on the system.

CRD Online - The Benefits of the Online and Fully Paperless System

Effortless application completion and submission

By carefully designing the application form, we ensured that providing the applicant's information is quick and easy. We estimate that it shouldn't take the applicant longer than 5-10 minutes to complete the form and another 5 minutes for the customer to enter Applicant's ID details.

Greatly Reduced administration times

Our in-depth validation tools and informative help systems allow the applicant to avoid submitting applications that contain errors. This means that no further chase-ups are required after the application has been submitted.

No postage and packaging expenses

With electronic forms there is no need to use postal system. Everything is handled online from start to finish.

Reduced processing times by 5-12 days

Our online system interacts directly with the CRB's computer system, meaning that there will never be any delays associated with delivery of applications or certificates. This will significantly reduce the waiting time before the result is received, eliminating potential employment delays.

CRD Online - The Simple Way to Process Your Disclosures

CRD Online is carefully designed to reduce the effort of obtaining Disclosure certificates for your employees. Our simple process consists of 4 stages, which include: completing of the electronic form by the applicant, verification of applicant's ID documents, electronic countersigning of the application by CRD and the CRB issuing the Disclosure Certificate. The entire process is facilitated by our online system, which will also allow you to manage your applications and certificates as effortlessly as possible.


Delivery Time: Paper System Stage Delivery Time: Online System
Total Delivery Time: 5-12 days   Total Delivery Time: None
1-3 days Application Sent to CRD Instantaneous
1-3 days Application Sent from CRD to CRB Instantaneous
1 day CRB Pre-processing Time None Required
1-2 days Certificate Sent from CRB to CRD Instantaneous
1-2 days Application Sent from CRD to the Customer Instantaneous

CRD Online - Our Commitment to the Security of Your Information

To us the security of your details and the details of your applicants is paramount. To safeguard your data we use a high grade 256 bit encryption and a number of encryption algorithms to ensure that your data is safe with us from start to finish. We have gone above and beyond to warrant that our system is built using the most sophisticated security algorithms available and is fully compliant to CRB security documentation.

Our system is monitored on a daily basis to ensure everything is running smoothly. To assure you that our connections are secure and that your data is handled over the secure channel at all times, you can check our SSL security certificate displayed by your browser on every page of our system. This SSL certificate is signed by VeriSign - the most reputable certification authority in the world, ensuring you that you are interacting with our server and our server only when the certificate is displayed.

As part of our compliance to ISO270001, we ensure that your data is treated as private and confidential at all times and is only visible to staff who deal with your application directly.

CRD Online - Pricing Information

We strive to price our services at a competitive rate while not sacrificing service.

CRB Charges Price (VAT Exempt)
Standard £26.00
Enhanced £44.00
ISA Adult First Check £6.00

Please note that prices above do not include our administration charge per application

For more information and a competitive quote, please contact our sales team on: 0844 879 4885

CRD Online - Service Demonstration

Please click the link below to enter the demonstration area. Access can be arranged by contacting us through the Contact Us Form, Email or Telephone