CRD Online - Comparison of the Available Packages
The CRD Online Service is available in three different packages: Silver, Gold and Platinum. All the packages are feature-rich and are designed to provide you with the best value for your money, enabling you to significantly reduce the administration workload and save time. The table below provides an overview of the different features available in each of the packages. For the full list of features with explicit descriptions of them, please go to the features tab.
| Feature | Silver | Gold | Platinum |
|---|---|---|---|
| Number of Checks per Year | Unlimited | Unlimited | Unlimited |
| Multiple User Accounts Included in the Price | 2 | 4 | 8 |
| Online Application Submission | ![]() | ![]() | ![]() |
| Instant Online Application Validation | ![]() | ![]() | ![]() |
| One-Click Application Tracking | ![]() | ![]() | ![]() |
| One-Click ISA Adult First Requests | ![]() | ![]() | ![]() |
| Accessibility Options | ![]() | ![]() | ![]() |
| Real Time Application Overview | ![]() | ![]() | ![]() |
| Fast ID Validation Tool | ![]() | ![]() | ![]() |
| Address Finder Tool | ![]() | ![]() | ![]() |
| Advanced Electronic Certificate Management | ![]() | ![]() | ![]() |
| Advanced Notification Systems | ![]() | ![]() | ![]() |
| CRD Secure Messaging System | ![]() | ![]() | ![]() |
| Customer Helpdesk | ![]() | ![]() | ![]() |
| ISA Adult First Results Within 2 Days of Form Submission | ![]() | ![]() | ![]() |
| Online Payment Facility | ![]() | ![]() | ![]() |
| Advanced Financial Reporting Tools | ![]() | ![]() |
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| Advanced Statistical Reporting Tools | ![]() | ![]() |
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| Geographical breakdown of application turnaround times | ![]() |
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| Multi-level access to the system based on the user type | ![]() |
CRD Online - Features and Functionality Available to Our Online Customers
Number of Checks per Year
Our packages are carefully designed to provide you with a great value for your money. Therefore, we recommend that if you are doing a small number of CRB checks per year then our Silver package is for you. However, if you are processing a larger number of applications or would like to take advantage of extra features and added functionality, then we strongly suggest you consider our Gold or Platinum packages.
Online Application Submission
Our system allows you to generate, fill in and submit your disclosure applications fully online. This will significantly reduce the processing time and effort required from you and, furthermore, it eliminates delays encountered due to postal strikes, lost mail, etc.
Instant Online Application Validation
Our advanced validation system will ensure that the applicant cannot submit the unfinished form. The presence of errors will be highlighted to the applicant along with the suggestions of what went wrong and how to correct the errors and achieve an error-free form
One-Click ISA First Requests
Upon form generation, you can specify if an ISA First check is required for the applicant. This minimizes the effort of requesting the checks and also saves processing time, as our system will flag the applications with ISA Check requests as soon as they have been received by the CRB.
Accessibility Options
To make our system as friendly as possible, we have made an extra step. This is why we have developed additional functionality, which allows the user to enlarge the fonts used on the pages and also view our pages in high contrast colour scheme.
Address Finder Tool
To help the applicant with the form completion, we have designed and included a useful address locator tool, which enables the applicant to complete their address history with ease, saving potentially long hours typing in the full addresses. Please note that this tool is only available for the UK addresses.
Fast ID Validation Tool
To aid you with the ID validation process, we have designed a handy tool, which will allow you to pick the correct combination of documents with ease.
ISA registration coming soon and will be seamlessly integrated into the application process
For more information about ISA-registration, please visit our Help pages
Multiple User Accounts Included in the Price
As a part of your deal, you will get a number of user accounts included in the price. It is possible to increase the number of users with access to the system at an additional set up charge.
One-click Application Tracking
Our system incorporates advanced application management tools, which include a One-Click tracking facility. This means that you will know what is happening with any application at any given time at a click of a button!
Real Time Visibility of All Applications
For every application form submitted, you will be able to see the status of the application live from start to finish, allowing you to stay in the know any time, any day.
ISA First Results Available From Within 2 Working Days of Form Submission
It is possible to obtain the results of an ISA First check within just 2 working days from application submission! Please note that although this is a common occurrence, it may take longer for the ISA Adult First check to be carried out.
Advanced Financial Reporting Tools
We understand that if you perform a large quantity of checks per year, you will require advanced reporting tools to allow monitoring of the financial matters associated with the CRB checks. This is why we have a vast range of financial reporting tools at your disposal to allow you to gather and find all the information you require. Our tools include: account statement generation tool, invoicing tool and the tools allowing you to generate various graphs of your financial expenditures.
Advanced Statistical Reporting Tools
To help you manage a vast number of CRB checks and applications made and to review the totals of the past month(s) and year(s), we have designed a series of reporting tools, including graphs and performance indicators, which will allow you to assess the application process and the time scales of average form turnaround, etc
ISA registration coming soon and will be seamlessly integrated into the application process
For more information about ISA-registration, please visit our Help pages.
Advanced Electronic Certificate Management
As we know, certificate management may prove to be difficult to keep on top of, which is why we developed this handy system. This management system allows you to be always in the know, we have developed an advanced electronic certificate management panel, which allows you to see precisely which certificates are in need of attention. Our system will notify you when the certificates are due for destruction and when your staff is due for a re-check according to the time periods specified.
Multi-level access to the system based on the user type
CRD Online system facilitates your organisation's demands for the multi-level access to the secure pages. Available in the Platinum package, you can optimise the distribution of access rights and delegate responsibilities as is necessary.
Geographical breakdown of application turnaround times
To help you manage the disclosure process and enable you to build an overview of the experienced processing times in different areas of the country, we have developed a unique and powerful tool, available via our secure pages.
Advanced Electronic Certificate Management
As we know, certificate management may prove to be difficult to keep on top of, which is why we developed this handy system. This management system allows you to be always in the know, we have developed an advanced electronic certificate management panel, which allows you to see precisely which certificates are in need of attention. Our system will notify you when the certificates are due for destruction and when your staff is due for a re-check according to the time periods specified.
Advanced Notification Systems
To make the process of managing the CRB checks as easy as possible, we have developed advanced notification systems, which will flag up all the urgent matters on your home page.
CRD Secure Messaging System
To ensure that our communication is as secure and efficient as possible, we have integrated a custom messaging system, which will allow you to get in touch with us if the need arises.
Customer Helpdesk
We are more than happy to assist you with any queries you may have via CRD messaging system and phone between office hours.
Online Payment Facility
To enable you to maintain the balance of your account as easily as possible, we have built in an online payment facility into our system. Please note that we will still accept payments by cheques and BACS, although you should be aware that it may take a little while for the balance to be updated on the system.
CRD Online - The Benefits of the Online and Fully Paperless System
Effortless application completion and submission
By carefully designing the application form, we ensured that providing the applicant's information is quick and easy. We estimate that it shouldn't take the applicant longer than 5-10 minutes to complete the form and another 5 minutes for the customer to enter Applicant's ID details.
Greatly Reduced administration times
Our in-depth validation tools and informative help systems allow the applicant to avoid submitting applications that contain errors. This means that no further chase-ups are required after the application has been submitted.
No postage and packaging expenses
With electronic forms there is no need to use postal system. Everything is handled online from start to finish.
Reduced processing times by 5-12 days
Our online system interacts directly with the CRB's computer system, meaning that there will never be any delays associated with delivery of applications or certificates. This will significantly reduce the waiting time before the result is received, eliminating potential employment delays.
CRD Online - The Simple Way to Process Your Disclosures
CRD Online is carefully designed to reduce the effort of obtaining Disclosure certificates for your employees. Our simple process consists of 4 stages, which include: completing of the electronic form by the applicant, verification of applicant's ID documents, electronic countersigning of the application by CRD and the CRB issuing the Disclosure Certificate. The entire process is facilitated by our online system, which will also allow you to manage your applications and certificates as effortlessly as possible.

| Delivery Time: Paper System | Stage | Delivery Time: Online System |
|---|---|---|
| Total Delivery Time: 5-12 days | Total Delivery Time: None | |
| 1-3 days | Application Sent to CRD | Instantaneous |
| 1-3 days | Application Sent from CRD to CRB | Instantaneous |
| 1 day | CRB Pre-processing Time | None Required |
| 1-2 days | Certificate Sent from CRB to CRD | Instantaneous |
| 1-2 days | Application Sent from CRD to the Customer | Instantaneous |
CRD Online - Our Commitment to the Security of Your Information
To us the security of your details and the details of your applicants is paramount. To safeguard your data we use a high grade 256 bit encryption and a number of encryption algorithms to ensure that your data is safe with us from start to finish. We have gone above and beyond to warrant that our system is built using the most sophisticated security algorithms available and is fully compliant to CRB security documentation.
Our system is monitored on a daily basis to ensure everything is running smoothly. To assure you that our connections are secure and that your data is handled over the secure channel at all times, you can check our SSL security certificate displayed by your browser on every page of our system. This SSL certificate is signed by VeriSign - the most reputable certification authority in the world, ensuring you that you are interacting with our server and our server only when the certificate is displayed.
As part of our compliance to ISO270001, we ensure that your data is treated as private and confidential at all times and is only visible to staff who deal with your application directly.
CRD Online - Pricing Information
We strive to price our services at a competitive rate while not sacrificing service.
| CRB Charges | Price (VAT Exempt) |
|---|---|
| Standard | £26.00 |
| Enhanced | £44.00 |
| ISA Adult First Check | £6.00 |
Please note that prices above do not include our administration charge per application
For more information and a competitive quote, please contact our sales team on: 0844 879 4885
CRD Online - Service Demonstration
Please click the link below to enter the demonstration area. Access can be arranged by contacting us through the Contact Us Form, Email or Telephone

ukcrd.com 